Big Brothers Big Sisters of America-posted 4 months ago
Full-time

The Impact Data Specialist advances Big Brothers Big Sisters of America (BBBSA) capacity to translate program and impact data into clear, actionable insights that influence strategy, strengthen performance, and inspire investment across its national network of 200+ Big Brothers Big Sisters (BBBS) agencies. This position helps build dashboards, maintain data products, and create a range of reporting tools that allow teams to understand performance, communicate progress, and drive continuous improvement. They will also support internal users in understanding and interpreting data through documentation, training, and helpdesk-style assistance. With a strong focus on technical accuracy and a collaborative approach, the Specialist also supports data access and training, helping internal teams and agency staff interpret data and integrate into daily practice to improve outcomes for youth. This position is ideal for someone with strong skills in data analysis, visualization, and communication, who thrives in a mission-driven environment and enjoys translating data into usable insights for a variety of stakeholders.

  • Design, develop and maintain program dashboards and recurring reports using tools like Excel, Power BI, etc.
  • Define and refine key metrics that support storytelling, goal tracking, and strategic alignment.
  • Ensure reporting accuracy through routine data validation and collaboration with internal teams.
  • Perform trend analyses, cohort tracking, and other advanced analyses to surface key findings and emerging opportunities under the guidance of senior leaders.
  • Translate complex data into compelling stories, visuals, and executive summaries tailored for diverse audiences, including funders, agency leaders, and policymakers.
  • Partner with fundraising, marketing, and program teams to embed impact data in grant proposals, campaigns, and thought leadership.
  • Assist BBBS agencies and staff in accessing, interpreting, and applying data from national systems and reports.
  • Create user-friendly guides, templates, and walkthroughs to support everyday data use across the network.
  • Respond to data inquiries from BBBS agencies and staff in a timely, professional, and helpful manner.
  • Translate data into visuals, one-pagers, and slide decks that support fundraising, program decisions, and storytelling.
  • Collaborate with internal teams to make data insights actionable and relevant for different audiences.
  • Contribute to shared resources that improve data quality and reporting consistency across BBBSA and the network.
  • Demonstrate commitment to BBBSA’s shared leadership competencies and organizational values.
  • Provide consistent follow-up regarding assigned projects and after meetings.
  • Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.
  • Manage related and other duties as assigned in support of department and business needs.
  • Bachelor’s degree or advanced degree in evaluation, nonprofit management, youth development or related field a plus, but not required.
  • 2-4 years of relevant experience in data support, evaluation, or reporting focused role.
  • Proficient in Salesforce data management and reporting, including the ability to extract, clean, and analyze data.
  • Exceptional skills with MS Office products: Word, Excel and PowerPoint.
  • Intermediate Statistical Analysis Software (SPSS preferred, SAS/STATA considered).
  • Advanced written and verbal communication skills, including the ability to explain dashboards and findings to practitioners.
  • Excellent project management experience.
  • Subject matter expertise in mentoring or positive youth development.
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