Immigration Program Officer, DMEAL Lead - 2025564

World Relief • Towson, MD

5d • $60,000 - $70,000

About The Position

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

World Relief is seeking an Immigration Program Officer, DMEAL Lead to support a portfolio of World Relief Immigration Legal Services (ILS) programs and ILS affiliates by providing program management guidance, disseminating resources, and conducting monitoring, evaluation, and accountability activities to ensure high-quality program delivery and implementation through standardized processes. The position also serves as the point of contact for immigration case management system support and national-level data reporting. Along with the Director, the position develops and refines effective Design, Monitoring, Evaluation, Accountability, and Learning (DMEAL) systems to strengthen the Immigration Programs service line.

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• DOJ Accreditation or law license, or previous DOJ Accreditation
• At least 3 years of immigration legal services experience
• Experience with quantitative and qualitative data collection and analysis.
• Familiarity with Equifax Immigration Case Management System or another case management system.
• Organizing, coordinating, and implementing various components of a project
• Organized and detail-oriented with the ability to effectively manage multiple projects.
• Excellent oral and written communication skills.
• Self-motivated, ability to work independently and collaboratively in a team-based environment.

Nice To Haves

• Experience providing programmatic assistance and training preferred.
• Program management experience preferred.
• Experience developing theories of change and logic frameworks preferred.

Responsibilities

• Respond to program management questions from Immigration Legal Service (ILS) practitioners at World Relief local offices and ILS affiliates.
• Provide support for implementing Home Office requirements and connect ILS practitioners with relevant resources.
• Conduct monitoring (in-person and virtual) of WR ILS programs with one other National Immigration Programs team member.
• Provide accountability for follow-through on corrective actions as needed.
• Schedule, participate in, and take notes for quarterly Program Manager support calls, follow up as needed, and update ILS Dashboard.
• Schedule and lead ILS affiliate calls for Core Standards and annual check-ins; follow up as needed.
• Provide guidance and review for DOJ R&A initial applications and renewals in assigned region; track progress.
• Conduct regular audit of case files for WR ILS programs.
• Lead program efforts related to data collection, reporting, and data management, serving as the Immigration Programs team expert and point of contact for Equifax Immigration Case Management system (“LawLogix” or “LLX”).
• Distribute resources and information regarding LLX and data reporting through collaborative online platforms.
• With the Director, develop and refine effective Design, Monitoring, Evaluation, Accountability, and Learning (DMEAL) processes, tools, and systems to strengthen ILS programs.
• Analyze quarterly program data to identify positive and negative data trends that will highlight areas where improvement/support is needed.
• Provide assistance and ongoing training to local and national staff relating to data reporting.
• Cross-train to serve as alternate for other program officers’ duties.
• Other duties as assigned by supervisor.
• Up to 10% domestic travel.

Benefits

• World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
• World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees