Under the supervision of a manager on the Global Team, the Immigration Coordinator provides primary assistance with individual projects, research, reporting, and general case management support to the Global immigration legal teams.
Assist with and/or maintain Global general resources including Standard Operating Procedures, guides, templates, universal tools and information.
Assist with delivering assigned Global training sessions.
Assist with preparing internal reports.
Provide assistance to Immigration teams for region-specific projects or requests including group projects, audits, bulk requests/edits, etc.
Observe and work alongside junior staff to adhere to BAL policies, procedures, and protocols to ensure the program's streamlined practices are observed.
Assist in monitoring operations, work product, communications, and reporting to ensure quality standards are met per firm-wide expectations.
Complete other related practice support duties as assigned.
Assist with intake duties including initiation reviews, determining services and fees, completing assessments and assigning cases for team.
Maintain an active caseload, continue to uphold a high-level of client service standards, and ensure all necessary information is accurate in Cobalt.
Assist with Immigration teams on any casework support at manager's discretion.
Complete other related practice support duties as assigned.
May support other Global staff or support other Global Immigration Teams at Manager's discretion.
Other duties as assigned by Manager.
Proven ability to handle a high volume of cases.
Ability to quickly absorb, learn and become skilled at a variety of legal work.
Able and willing to share knowledge with others and effectively communicate policies/procedures/protocols to all.
Excellent customer service skills.
Strong interpersonal, organizational, analytical, problem-solving, and verbal and written communication skills.
Ability to exercise tact and diplomacy in all dealings.
Must be able to multi-task and able to function effectively in a fast-paced environment.
Highly collaborative; must effectively participate in and facilitate a oneBAL team environment; professional, respectful attitude towards all coworkers.
Must have excellent time management and prioritization skills.
Must demonstrate strong organizational skills.
Must have keen attention to detail, and produce error-free work.
Must think and act independently with professionalism, discretion, and confidentiality.
Must think and act in the best interest of the team, department, and firm.
Ability to travel within a limited radius to client sites or consulates.
Excellent English language skills, both verbal and written.
Bachelor's degree preferred.
Corporate, Immigration, or relevant experience preferred.