Immigration Assistant

BAL•San Francisco, CA

28d

About The Position

The Immigration Assistant is responsible for working with attorneys and case managers in the preparation, filing, and monitoring of various immigration and law matters.

Requirements

High school diploma or equivalent is required.
Bachelor’s degree OR 2 years of related business experience is required.
Superb organizational skills.
Ability to follow instructions and take actions independently.
Ability to manage cases and work within strict timelines.
Excellent English language skills, both verbal and written.
Ability to proofread and edit one’s own work product.
General computer knowledge and typing skills, including word-processing, email, and forms software.
Professional, respectful attitude towards all coworkers.
Ability to receive and analyze information.
Ability to share information with office members.
Strong attention to detail and accuracy.
MS Office, Scan/Copy; learns to effectively utilize VB and Cobalt.
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to perform general office administrative activities: copying, filing, delivering and using the telephone.
Able to lift and move up to 25 pounds occasionally.
Regular and on-time attendance.
Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules.
A certain degree of creativity and flexibility is required.
Hours may exceed 40 hours per week.
Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.

Responsibilities

Supports Paralegals, Senior Paralegals and Attorney in email/phone communications.
Provides limited guidance to assignees regarding proprietary systems and case processing.
Develops understanding of client communication procedures and requirements.
Input client services rendered and sends to Accounting for processing.
Begins to learn procedures and documentations requirements for case types (simple and advanced); executes case processing tasks as assigned.
Processes basic corporate immigration cases.
Relays concerns and proactively escalates to the appropriate BAL team member(s).
Utilizes templates and prepared materials when completing documents for attorney review; begins learning BAL best practices.
Manages status of all filed applications and petitions and finalizes documents after attorney review.
Utilizes document and data management systems to prepare, monitor, and record all aspects of client casework as per BAL policy.
Learns how to prepare internal caseload reports for management.
Shares process flow (based on templates) with assignees.
Performs research to obtain information such as background on a company or industry, current wages, processing procedures, standard processing times, etc.
Initiates contact with government agencies to obtain necessary information; alerts Senior Paralegal and/or attorney regarding potential process delays/problems.