Immigration Assistant

BAL•Atlanta, GA

About The Position

BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. They pursue the exceptional in all that they do, but never at the expense of their values. The work is demanding, both in volume and pace, but they are up for the challenge, balancing hard work and fun. BAL employees feel valued, rewarded, and respected, and the company seeks opportunities to be of service to others and their communities, committed to employee growth and development. The ideal candidate is looking for purposeful work, is not afraid to get things done, learns quickly, moves fast, embraces challenge and detail, thinks creatively, believes they have a unique contribution, and understands that powering human achievement impacts real people. They are looking for a place to grow in an environment where everyone is welcome. The company emphasizes that a bright, driven person combined with BAL's industry-leading powerhouse is a perfect combination, aiming to help employees succeed and become an integral part of their mission to provide an experience that makes a positive difference in people’s lives.

Requirements

High school diploma or equivalent is required.
Bachelor’s degree OR 2 years of related business experience is required.
Superb organizational skills.
Ability to follow instructions and take actions independently.
Ability to manage cases and work within strict timelines.
Excellent English language skills, both verbal and written.
Ability to proofread and edit one’s own work product.
General computer knowledge and typing skills, including word-processing, email, and forms software.
Professional, respectful attitude towards all coworkers.
Ability to receive and analyze information.
Ability to share information with office members.
Strong attention to detail and accuracy.
MS Office, Scan/Copy; learns to effectively utilize VB and Cobalt.

Responsibilities

Supports Paralegals, Senior Paralegals and Attorney in email/phone communications.
Provides limited guidance to assignees regarding proprietary systems and case processing.
Develops understanding of client communication procedures and requirements.
Input client services rendered and sends to Accounting for processing.
Begins to learn procedures and documentations requirements for case types (simple and advanced); executes case processing tasks as assigned.
Processes basic corporate immigration cases.
Relays concerns and proactively escalates to the appropriate BAL team member(s).
Utilizes templates and prepared materials when completing documents for attorney review; begins learning BAL best practices.
Manages status of all filed applications and petitions and finalizes documents after attorney review.
Utilizes document and data management systems to prepare, monitor, and record all aspects of client casework as per BAL policy.
Learns how to prepare internal caseload reports for management.
Shares process flow (based on templates) with assignees.
Performs research to obtain information such as background on a company or industry, current wages, processing procedures, standard processing times, etc.
Initiates contact with government agencies to obtain necessary information; alerts Senior Paralegal and/or attorney regarding potential process delays/problems.