IMMEDIATE HIRE Customer Service Representative

Aston Carter • New Stanton, PA

76d • $16 - $20

About The Position

As an STC Advocate, you’ll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics. You’ll thrive in a fast-paced environment where exceeding customer expectations is the norm.

Requirements

• Customer-facing experience.
• Valid driver’s license with a clean 5-year driving record.
• Strong communication and interpersonal skills.
• Ability to stand/walk for extended periods (8+ hours).
• Must be 18 years or older.

Responsibilities

• Provide exceptional customer service during vehicle pickup appointments.
• Accurately complete paperwork and maintain detailed records.
• Safely drive a company vehicle to 6–8 customer locations daily.
• Coordinate towing and assist team members as needed.
• Adapt to indoor/outdoor work conditions and inclement weather.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Number of Employees: 1,001-5,000 employees