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This is a nonexempt, clerical position that supports the daily activities of the medical offices. The role includes greeting patients in a prompt, courteous, and professional manner, handling telephone coverage, appointment scheduling, patient registration, insurance eligibility, and patient referrals. The position requires answering telephone calls promptly and professionally, addressing inquiries, transferring calls to appropriate personnel, or initiating triage tasks for medical personnel. Additionally, the role involves coordinating reminder calls to patients scheduled for the following business day, scheduling patient studies as recommended by providers, greeting and directing patients and visitors, coordinating referrals through insurance and physician offices, collecting payments from patients, and reconciling daily cash reports.