Imaging Service Engineer I

Renovo Solutions-posted 6 days ago

Full-time • Entry Level

Houston, TX

501-1,000 employees

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Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo. Summary: This position is responsible for performing and documenting scheduled maintenance and repair of medical diagnostic imaging equipment and related systems. This role has a basic understanding of various imaging modalities and has familiarity with hospital environments and their operations.

Conducts general troubleshooting and repairs at the block circuit and component levels, both independently and under service management supervision. Additionally, perform installations, calibrations and planned maintenance in accordance with service management guidelines
Interpret and follow signal flow using blueprints, schematics, and wiring diagrams with strong system troubleshooting skills
Demonstrate a solid understanding of clinical applications and image quality standards related to medical imaging equipment
Manage OEM-mandated equipment updates and upgrades, ensuring all work is accurately documented in RENOVO’s CMMS
Proper use of hand tools and test equipment: multimeter, dosimeter, oscilloscope, service software and keys, invasive & non-invasive imaging test devices, hand and power tools, AC line analyzer and phantoms.
Collaborates regularly with clinical leadership to provide updates on imaging device service status, action plans, and progress, ensuring clear communication and responsive support to meet clinical needs and enhance customer satisfaction
Solves basic service issues and escalates when appropriate
Perform after-hours service as needed and respond to emergency service calls on weekends
Participate in shift scheduling and be available for reasonable travel as required
Carry out additional duties assigned by Supervisor

Demonstrates comprehensive knowledge of diagnostic imaging equipment and underlying principles, along with a solid understanding of general patient care devices, including the ability to effectively operate and explain the use of supported systems
Strong organizational skills with the ability to manage multiple priorities effectively
Excellent written and verbal communication skills are essential
Associate’s degree in biomedical or Electronics Technology preferred; equivalent education will be considered
Minimum of one (1) years of experience in servicing and maintaining medical imaging equipment and successful completion of Basic Level I and Level II Imaging Equipment Service Training through an accredited Independent Training Organization, Original Equipment Manufacturer, or equivalent military program preferred
Accountability – takes ownership of assigned work and follows items through to completion
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen – Considers financial impact of all decisions
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policies
Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating device
On-time completion of safety training assignments
Must have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
Must be able be able to carry or lift up to 50 pounds routinely

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Imaging Service Engineer I

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