Imaging Service Engineer 2

Sodexo Careers•Milwaukee, WI

12h•Onsite

About The Position

Sodexo is currently seeking a skilled and service-focused Imaging Service Engineer II for our HTM team at Froedtert Health in Milwaukee, WI . Froedtert Hospital and the surrounding Froedtert Health clinics form one of Wisconsin’s leading integrated healthcare systems, delivering advanced medical care across a wide range of inpatient, outpatient, and specialty settings. The main hospital campus in Milwaukee serves as a major academic medical center, working closely with the Medical College of Wisconsin to support cutting-edge clinical care, research, and education. In addition to the hospital, Froedtert operates numerous outpatient and specialty clinics throughout the region, providing convenient access to diagnostic imaging and other essential services. An Imaging Service Engineer supporting these locations is responsible for the installation, maintenance, troubleshooting, and repair of diagnostic imaging systems across both acute-care and outpatient environments. The role supports a variety of imaging modalities used in high-volume hospital departments and ambulatory clinics, requiring a strong understanding of system performance, uptime, and regulatory compliance. Technicians work closely with radiology staff, HTM teams, and vendors to ensure imaging equipment operates safely and reliably, directly contributing to efficient workflows, accurate diagnostics, and high-quality patient care. This position is well suited for candidates who enjoy hands-on technical work, problem-solving in live clinical settings, and supporting multiple sites with varying operational needs. The Imaging Service Engineer II will be responsible for providing preventative maintenance, troubleshooting, and repair of advanced imaging systems in a hospital environment, while ensuring a high level of customer service and equipment reliability. A valid driver’s license and acceptable driver’s license record check is required.

Requirements

Strong working knowledge of diagnostic imaging systems and their operation.
Demonstrated experience troubleshooting, repairing, and maintaining complex imaging technologies.
Proficiency with common tools, test equipment, and imaging diagnostic software.
Excellent communication, customer service, and time-management skills, with the ability to work effectively in a hospital environment.
Experience collaborating with clinical teams and supporting end-users in a healthcare setting.
Associate degree in Electronics, Biomedical Engineering, or a related technical field preferred; military training or OEM certifications are a strong plus.
Proven ability to manage documentation, service records, and workflow within HTM tracking systems.
Minimum Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
Minimum Functional Experience - 5 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training

Responsibilities

Install, maintain, calibrate, and repair complex diagnostic imaging equipment, including but not limited to General X-Ray, Cath Lab, CT, C-Arms, Ultrasound, Nuclear Medicine, and Mammography systems (not all are required- willing to train).
Troubleshoot and resolve technical issues using advanced diagnostic tools, test equipment, and software.
Collaborate closely with clinical staff and healthcare teams to identify, prioritize, and resolve equipment-related concerns.
Ensure all service activities are documented accurately within departmental tracking systems.
Maintain compliance with hospital, departmental, and regulatory standards.
Participate in an on-call rotation and provide emergency technical support when needed.
Support a safe, reliable clinical environment by minimizing equipment downtime and ensuring optimal device performance.