Imaging Scheduling Associate - Full Time, Day shift

Adventist Health • Sonora, CA

8d • Onsite

About The Position

Adventist Health Sonora has been one of the area's leading healthcare providers
since 1900. We are comprised of a 72-bed hospital, 30 medical offices,
comprehensive cancer care and a vast scope of award-winning services located
throughout Tuolumne and Calaveras counties and the surrounding areas. Sonora is
known for its friendly hometown charm, vast outdoor experiences and lively
downtown. The allure of Sonora's close-knit community is complimented by its
proximity to Yosemite National Park, as well as just a quick drive to Lake
Tahoe.

Job Summary:

Schedules and prepares patients for all routine and specialty imaging procedures
and exams. Works on routine assignments within defined parameters, established
guidelines and precedents.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Responsibilities

• Screens and schedules all radiology procedures and exams, pulmonary function tests and first appointment nuclear stress tests (NSTs). Communicates with patients and/or family members in order to relay instructions and protocols for scheduled exams or procedures. Diffuses emotionally-charged customer relations as needed.
• Obtains, inputs and verifies all necessary demographics, diagnostics, authorizations, physician orders, special instructions and insurance information. Accommodates special needs and other patient requirements. Adheres to Health Insurance Portability and Accountability Act (HIPAA) and other patient confidentiality guidelines and regulations.
• Maintains a high productivity standard and minimizes caller wait and hold times. Reschedules appointments according to patient and/or physician requests and equipment downtime. Communicates all scheduling backlogs, barriers or issues to supervisor.
• Greets and registers patients upon check-in, ushers patients to dressing and exam rooms and transports patients as needed.
• Serves as liaison between physician offices, radiology staff, support staff and business offices.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED