Imaging Scheduler

Vail Health • Edwards, CO

241d • $22 - $32

About The Position

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. The position involves scheduling outpatient Imaging and Cardiopulmonary testing in a timely and efficient manner, working with providers, clinical staff, and technologists to obtain complete orders and schedule correct procedures. The role also includes verifying patient demographics and insurance details to create Pre-Registration Encounters for all scheduled procedures.

Requirements

• Previous admitting or clerical experience preferred.
• Working knowledge of medical terminology preferred.
• Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
• Office-level typing and computer skills are required.
• Must have working knowledge of the English language, including reading, writing, and speaking English.

Responsibilities

• Accurate and timely scheduling of Outpatient Imaging and Cardiopulmonary procedures.
• Considers preparation instructions, provider request, and patient preferences when selecting location, date, and time for the appointment.
• Follows Scheduling and Insurance Guidelines.
• Responsible for answering incoming phone calls, taking complete messages, prioritizing and redirecting calls appropriately.
• Obtains complete orders prior to scheduling.
• Works closely with clinic staff, providers, and technologists to ensure demographic and insurance information is up to date, orders are accurate, and diagnosis codes support medical necessity.
• Creates complete and accurate Pre-Registration accounts for all scheduled appointments.
• Uses scheduling request lists to make outgoing calls to patients as orders come in.
• Documents contact attempts and selects appropriate dates for follow-up calls.
• Enters clear comments for tracking and communication with staff and providers.
• Follows reminder call procedures.
• Provides patients with complete preparation instructions, education, directions, and check-in times.
• Addresses or redirects patient questions appropriately.
• Responsible for coordinating with other staff members and schedulers when out of the office to ensure scheduling activity continues seamlessly.
• Demonstrates excellent communication skills and phone etiquette.
• Interacts with external and internal parties with respect, courtesy, and sensitivity.
• Role models principles of a Just Culture and Organizational Values.
• Performs other duties as assigned.

Benefits

• Competitive wages.
• Parental leave (4 weeks paid).
• Housing programs.
• Childcare reimbursement.
• Comprehensive health benefits: Medical, Dental, Vision.
• Tuition assistance.
• Existing student loan repayment.
• Specialty certification reimbursement.
• Annual supplemental educational funds.
• Paid time off: Up to five weeks in your first year of employment and continues to grow each year.
• 403(b) retirement plan with immediate matching.
• Life insurance.
• Short and long-term disability.
• Up to $1,000 annual wellbeing reimbursement.
• Recreation discounts.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services