Imaging Referrals Scheduler | Per-Diem

InterMed PA • South Portland, ME

79d

About The Position

The position involves receiving requests for imaging exams and acquiring pre-certification if needed. The individual will obtain pertinent medical history and medical necessity to compile for Radiologist protocol review. It is essential to ensure that orders are correct and to communicate any recommended order changes from the Radiologist to clinical teams. The role requires maintaining knowledge of patient prep instructions based on the imaging modality and exam ordered, as well as providing patients and family members with appropriate education and instruction. The individual will screen patients for contraindications, schedule patients, and coordinate imaging appointments for patients outside of InterMed when necessary, performing follow-up to ensure these exams are scheduled and completed. Additionally, the role includes answering and triaging incoming calls, requesting outside records when needed, and understanding/utilizing all electronic and computer systems, including basic troubleshooting. Participation in the onboarding of new team members and additional duties as requested by management staff are also part of the job.

Requirements

• High school degree or equivalent required.
• Prior medical office experience preferred.
• Understanding of medical terminology preferred.
• Excellent professional judgment, attention to detail, phone skills, and decision-making ability.
• Professional appearance and approach.
• Flexibility and willingness to work as a team member to accomplish shared objectives and goals.
• Ability to prioritize and handle multiple tasks.
• Forthright and clear communication skills.
• Ability to interact well with Radiologist(s), Nurse Practitioner, Physician Assistants, patients, patient family members, and co-workers.
• Ability to meet scheduling needs of patients and providers in an efficient and friendly manner.

Responsibilities

• Receives requests for imaging exams and acquires pre-certification if needed.
• Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review.
• Ensures orders are correct and communicates Radiologist recommended order changes to clinical teams.
• Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered.
• Provides patients/family members with appropriate education and instruction.
• Screens patients for contraindications.
• Schedules patients and coordinates Imaging appointments for patients outside of InterMed.
• Performs follow-up to ensure these exams are scheduled and completed.
• Answers/triages incoming calls.
• Requests outside records when needed.
• Understands/utilizes all electronic and computer systems including basic troubleshooting.
• Participates in the onboarding of new team members.
• Performs additional duties as requested by management staff.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED