Imaging & Mailing Claims Technician

Michigan Farm Bureau • Lansing, MI

381d

About The Position

The Imaging & Mailing Claims Technician plays a crucial role in the Imaging & Mailing Services (IMS) Department by providing advanced claim mail handling and records support to the claims staff, claimants, and claim vendors of Farm Bureau Insurance. This position involves preparing physical documents for scanning, importing documents into electronic systems, and ensuring accurate indexing of claims documentation.

Requirements

• High school diploma or equivalent required.
• Experience using Microsoft Word, Excel and PowerPoint required.
• Willingness to pursue continuing job-related training and education required.

Nice To Haves

• Associate's degree preferred.
• One year of insurance-related experience required, in a claim or data processing environment preferred.
• Designation in insurance-related training preferred.

Responsibilities

• Prepare physical documents for scanning to electronic document repository or business process management (BPM) system.
• Understand multiple file types to determine technology needed to import documents into the BPM system.
• Import documents to electronic document repository and BPM from various sources such as web, e-mail, disk, flash drive, and through operation of a high-capacity scanner.
• Use information from claim documents to research in the claims administration system for correct claim number to index/upload document to the correct claim file.
• Research within claims administration system to understand the different exposures and index documents to correct exposure.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED