Works under the supervision and general direction of the Director of Radiology. Responsible for the system coordination, maintenance, and configuration ensuring daily operations. Has a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position serves as liaison between the Medical Imaging departments, Information Technology department, Medical Units, and Physician practices. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning. Why Work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance Program Loan Forgiveness Eligible Here is What You Will Be Doing: Participates in development of policies and procedures, in cooperation with IT, to assure that system monitoring, downtime procedures, and maintenance procedures are followed. Operates and supports all Radiology Information System (RIS) and Picture Archiving and Communication System (PACS). Ensures seamless integration and functionality between Radiology systems and ancillary healthcare technologies. Answers support calls from Radiology, hospital staff, physicians and physician offices. Assists with RIS and PACS related issues. Communicates with clinics that have access to Radiology systems for reports, voice files and images. Offers 24/7 on-call support. Acts as an applications trainer for Radiology staff, physicians, and others needing access to RIS and/or PACS systems. Verifies and maintains data integrity. Ensures proper bi-directional communication across the interface. Communicates any issues with ancillary system administrators. Maintains DICOM compatibility across systems and vendors. Ensures proper image and report distribution. Monitors system configuration for RIS and PACS and update as needed. Troubleshoots and resolves systems issues. Coordinates with IT, other departments, and vendor support. Develops and implements Quality Control program ensuring effective function and maintenance for PACS. Participates in and develops information for the organizationâs performance indicatorâs/quality assurance programs, which includes providing information to Radiology Management and others as required. May provide oversight and participate in daily operations of inventory management.