Imaging Assistant (Transporter), Radiology, Blount ,Full-Time, Days

Prisma Health•Maryville, TN

6d•Onsite

About The Position

The Imaging Assistant acts as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. This role assists and supports radiologists and physicians with patient flow, communication, and report management as needed. The assistant also handles requests for patient transports and/or personally transports patients. Adherence to standards for proper distribution of patient information is crucial for compliance and regulatory requirements. All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Prisma Health is the largest not-for-profit health organization in South Carolina, serving over 1.2 million patients annually with 32,000 team members dedicated to supporting health and well-being.

Requirements

High School Diploma or equivalent OR post high school diploma
CPR certification
Knowledgeable in scheduling, admissions and radiology information functions.
Knowledgeable in all aspects of image storage, retrieval and printing.
Excellent customer service skills

Nice To Haves

Previous support experience preferred

Responsibilities

Transports patients as assigned.
Prioritizes all patients' orders in order of time received and/or severity of diagnosis.
Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience.
Accurately schedules patients for Imaging exams.
Ensures accuracy of physician orders and account information prior to patient check-in.
Performs order entry with scanning of support documents, as needed.
Provides images and reports to healthcare provider and/or patient as requested.
Knowledgeable of offsite storage and retrieval.
Manages outside images to include importing outside images into PACS system.
Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumor Board and quality assurance projects, as needed.
Ensures proper communication and connection from physician to physician after hours and on weekends.
Calls in technologist and nursing staff as appropriate when requested by the physician.
Coordinates team member schedule/coverage as needed.
Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift.
Performs other duties as assigned.