The imaging aide is responsible for completion of clerical duties, facilitates office workflow, and assists the customers of the imaging dept. Essential Job Functions Greeting and assisting all customers. Provides direction to customers when needed. Answers the telephone using proper telephone etiquette. Assists with distribution of patient preps and screenings. Places courtesy calls to patients when needed. Prepares all correspondence for physician offices and other institutions. Prepares and obtains necessary release forms. Burns DVD’s/Sends images electronically when applicable. Faxes/mails reports when appropriate. Assists physicians and other staff with HIS/RIS/PACS systems. Communicates STAT results to physician offices following department guidelines. Facilitates internal communication with various departments. Delivers and retrieves requests from technologist/radiologist office/reading room/work area. Delivers imaging department mail. Directs phone calls to appropriate location. Maintains workstation in optimum condition. Assure adequate office supplies are maintained. Reports any necessary malfunctions to supervisor. Implements downtime procedures when necessary. Assists in rescheduling of patients during equipment downtime. Initiates established downtime procedures during HIS/RIS and PACS downtime. Assists in patient care functions. Escorts patients to and from x-ray/scan rooms. Assists technologist in moving patient to and from various modalities/offices. Tends to patient and family comfort needs. Obtains medical history related to the testing being performed Complete studies in RIS when needed Assists in the preparation of exam/sub waiting room. Stocks linen when needed. Attends department meetings or reviews meeting minutes. Other duties as assigned. Competency and Experience (Knowledge, Skills, and Abilities)
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Career Level
Entry Level
Education Level
High school or GED