About The Position

The Imaging Assistant-Transport role at Prisma Health involves acting as a patient greeter and liaison, assisting radiologists and physicians with patient flow, communication, and report management. This part-time position focuses on ensuring a positive patient experience through effective transport and scheduling of patients for imaging exams, while adhering to compliance and regulatory standards.

Requirements

  • High School Diploma or equivalent or post high school diploma.
  • Previous support experience preferred.
  • CPR certified.
  • Knowledgeable in scheduling, admissions, and radiology information functions.
  • Knowledgeable in all aspects of image storage, retrieval, and printing.
  • Excellent customer service skills.

Responsibilities

  • Transports patients as assigned.
  • Prioritizes all patients' orders based on time received and severity of diagnosis.
  • Informs patients regarding their wait times to ensure a positive experience.
  • Accurately schedules patients for imaging exams.
  • Ensures accuracy of physician orders and account information prior to patient check-in.
  • Performs order entry with scanning of support documents as needed.
  • Provides images and reports to healthcare providers and/or patients as requested.
  • Manages outside images, including importing them into the PACS system.
  • Researches, retrieves, and prepares images and reports for physician conferences and quality assurance projects.
  • Ensures proper communication between physicians after hours and on weekends.
  • Coordinates team member schedule/coverage as needed.
  • Stays updated on organizational and departmental changes by checking email on each shift.
  • Performs other duties as assigned.
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