Imaging Application Analyst, Senior - IS Imaging Apps - Full Time 8 Hour Days (Exempt) (Non-Union)

Keck Medicine of USC • Los Angeles, CA

108d • $95,680 - $158,230

About The Position

The Imaging Applications Analyst Sr is responsible for the design, implementation, validation, and support of multiple imaging applications (RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI) and related ancillary systems. The Imaging Applications Analyst ensures the design, configuration, integration, and user experience of these imaging applications meets business and clinical objectives. The Imaging Applications Analyst consults with organizational clinicians, staff, and vendors of the imaging applications and is responsible for the configuration, testing, problem identification, issue resolution, and on-going support of the assigned applications including new implementations and upgrades.

Requirements

• Bachelor's degree in Computer Science, Healthcare Science, Financials, Business or related field. If no bachelor’s degree, additional 4 years of experience is required.
• 5 years experience with design, configuration, maintenance, troubleshooting, upgrading, testing, and supporting clinical imaging applications (i.e., Cerner RadNet, Fuji PACS/CV, PowerScribe 360, Varian Aria, Natus Xltek, Provation) or equivalent combination of experience and education.
• Working level knowledge of DICOM, HL7 and IHE.
• Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
• Working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG).
• Strong analytical ability to find solutions to difficult application or workflow problems.
• Thorough documentation skills are required.
• Must be able to communicate the impact and solutions of application/system problems in business language.
• Detail oriented with strong organizational skills, ability to multitask and work in a dynamic, fast paced environment.
• Strong analytical and problem solving skills combined with exceptional business acumen.
• Ability to work alone assertively completing projects by deadlines.
• Ability to communicate effectively both orally and in writing.
• Able to establish and maintain effective working relationships with co-workers and others.
• Must be able to interact effectively with Clinicians, Patients, Vendors, Peers, Staff and Management within the organization.
• Able to present professional telephone etiquette.
• Able to respond quickly in emergency situations.
• Ability to work any hours to support 24/7 operations.
• Able to travel to multiple service locations as requested.

Nice To Haves

• Fire Life Safety Training (LA City) - If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.

Responsibilities

• Troubleshoot, configure, validate, upgrade, and support enterprise-wide Keck clinical imaging applications.
• Provide off-hour on-call support for issues and apply expertise and independent judgment for full resolution.
• Work on assigned projects both independently and as part of a team.
• Lead/Assist large-scale development and implementation projects.
• Design and lead implementations, upgrades, and solution conversions in support of Keck clinical imaging applications.
• Assist in ensuring stability and functionality of the assigned applications.
• Provide escalation support, troubleshooting and root-cause analysis of issues.
• Assist in identifying and trouble-shooting application issues, including isolating problems, recommending appropriate solutions and implementing solutions.
• Work closely with all IS teams to maintain Clinical Imaging Applications that are compliant with organizational standards and policies.
• Regularly meet with users, vendors, IT staff to develop/modify system specifications and are responsible for the timely resolution or escalation of problems within the imaging application environment.
• Responsible for support/testing of HL7 integration between Cerner EMR and all Imaging applications ensuring data integrity of integrated solutions.
• Maintain expertise in Imaging Systems functionality and site/system workflows working directly with clinicians and staff to understand clinical workflows and reported issues.
• Coaches and mentors less experienced team members.
• Provide after-hours and weekend support where necessary for a 24x7 system availability model.
• Perform other duties as assigned.

Benefits

• Annual base salary range for this position is $95,680.00 - $158,230.00.
• USC is an equal opportunity employer.
• USC observes affirmative action obligations consistent with state and federal law.
• USC provides reasonable accommodations to applicants and employees with disabilities.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees