Image Support Specialist

Hearst • Boone, IA

280d • $14

About The Position

As an Image Support Specialist, you will process and enhance various types of digital images. Your precision and attention to detail will ensure high quality data entry. Employees use job aids and CDS Global procedures to process digital images for each magazine, product or non-profit client while upholding quantity and quality expectations.

Requirements

• High school diploma or equivalent preferred.
• Must be at least 16 years of age.
• Intermediate verbal and written English communication skills.
• Basic math skills.
• Basic PC knowledge and skills.
• Working knowledge and skills utilizing job aids and a defined set of methods or operations processes while adhering to quality guidelines.
• Above average attention to detail skills.
• Above average accuracy and quality of work.
• Problem solving skills.
• Minimum typing skills requirement: 35 WPM.
• 10-key skills preferred.
• May be required to work extra hours as needed.

Responsibilities

• Verify and/or enter missing data presented to you on a PC screen.
• Perform basic along with advanced keying functions including, but not limited to: Forms ID keying, Recon Keying, List Keying, Data Entry/Heads Up, Verify, Reject Review and Batch Setup.
• Perform quality checks on various keying states to ensure proper data points are gathered for both Onshore and Offshore clients.
• Generate batch reports to locate and pull rejected items.
• Document and analyze data for process improvements, detecting trends, and audit reporting for both internal and external sources.
• Perform account lookup or data entry on the client's 3rd party system of record.
• Maintain confidentiality of CDS Global and its clients' proprietary information.
• Interact in a cooperative and professional manner, with all levels of employees, clients and/or vendors, in a team environment.
• Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Acquire and adopt new information in a changing technical environment.
• Adhere to CDS Global guidelines, policies and procedures.
• Assume additional responsibilities as required.

Benefits

• Base wage = $14.50/hour
• 2nd Shift = 10% of base wage for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a regular and reoccurring basis.
• Weekend Shift = $3.75/hour worked between 3am Saturday to 11pm Sunday.

What This Job Offers

• Job Type: Full-time
• Industry: Publishing Industries
• Education Level: High school or GED