IM Health and Science System Specialist - Boston S, MA

Pfizer

236d • $101,500 - $245,400 • Remote

About The Position

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem. The Health and Science System Specialist (HSSS) is responsible for launching new products, deciding on optimal strategies for managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the rep is charged with sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The HSSS should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, promotional and strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings, utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in coordination with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

Requirements

• Bachelor's Degree.
• Minimum 3 years of previous pharmaceutical biotech or medical marketing/promotional/sales, or relevant experience; OR an associate's degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience.
• Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability.
• Must live within 25 miles of the border of the territory.
• Valid US driver's license and a driving record in compliance with company standards.

Nice To Haves

• Advanced knowledge of disease states, therapeutic areas, and products.
• Strategic account marketing, promotional, sales and management skills.
• Superior marketing, promotional, sales, technical and relationship building skills.
• Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills.
• Advanced ability to engage, influence and support customers throughout the marketing, promotional and sales process.

Responsibilities

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.
• Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Strategically builds rapport and relationships with KOL's and customers across virtual and F2F environments.
• Demonstrates advanced capabilities toward call objectives (e.g., pre call planning, selling skills, clear next steps and appropriate documentation, managing to KPIs).
• Elevated ability to utilize digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement.
• Proactively leverages analytics to assist with developing insights and next best action plans.
• Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague's judgment, best meet HCP and patients' needs.
• Utilizes a customer centric approach to develop and deliver relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand.
• Creates meaningful impact with HCPs and directs office staff to plan for customer engagements in multiple formats (e.g., virtual and in-person).
• Optimizes customer engagements for strategic deployment of approved Pfizer resources to support provider and patient's needs.
• Demonstrates strong patient focus in supporting patients' ability to access Pfizer products by providing relevant information to HCPs on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources.
• Collaborates effectively and compliantly with cross-functional colleagues, including Field Medical, Reimbursement and Key Account Management, to address customer inquiries and advance Pfizer objectives.
• Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively.
• Drive sales in assigned Health System and/or accounts to include affiliated institutions, Medical Groups and HCPs.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday and personal days.
• Paid caregiver/parental and medical leave.
• Health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree