Illustrator/Writer- Technical_65S1
About The Position
The Technical Illustrator is responsible for developing and updating all product instruction manuals. The candidate will assist in overseeing relationships with print and other third-party suppliers to ensure we meet production deadlines. Interaction with various supporting departments (Purchasing, Legal, Customer Service, Sales, and Marketing) requires clear and proactive communication. A meticulous attention to detail is crucial, along with the ability to create visuals that communicate effectively. This is an on-site role, located in Batavia, Illinois.
Requirements
- Bachelor's degree is preferred, but not required. Minimum of a two-year diploma from an accredited community or technical college, in Technical Illustration or Technical Communication.
- Minimum of 3+ years’ experience in technical writing and technical illustration, including demonstrated experience managing technical product manuals.
- Strong writing and communication skills in English required. Technical writing skills required.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to work under strict deadlines. Possess information management skills. Must have sharp eye for detail.
- While performing this job, the employee will use a computer extensively. This includes Microsoft Windows, Microsoft Office, 3D CAD software, Adobe Creative Suite, SolidWorks Composer, change control software, workflows, and tools to transmit large files.
Responsibilities
- Development of product instruction manuals and updating of existing manuals
- Manual content, planning and sequencing.
- Development of installation and operating instructions using isometric views with insets and bubbles as needed.
- Manual development for multiple languages utilizing internal and external translations resources.
- The ability to assemble and evaluate products to ensure manual accuracy and completeness.
- Partnering with the Purchasing Department for the evaluation and awarding of print and third-party illustrator contracts.
- Managing and monitoring supplier performance related to the creation, development, and printing of Suncast manuals.
- Ensuring that manuals are properly reviewed and approved, with sign-off, prior to printing.
- Manual revision management including tracking active revisions, in progress revisions, archiving of manuals.
- Stay informed and make recommendations on changes and trends related to product manuals.
- Integrate feedback from other business units to improve manuals.
- Prioritize manual creation and revisions to meet varied production deadlines.
- Support and comply with safety policies, quality standards, and housekeeping methods.
- Ensure that manuals are compliant with product safety commission requirements and any other regulations.
Benefits
- Medical, Dental, and Vision insurance
- Telehealth benefits
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
- Short- and long-term disability coverage
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
