IKEA Regional Area Manager

ISS Global • Conshohocken, PA

307d • $180,000 - $200,000

About The Position

The Position provides leadership to a designated territory in support of a key integrated facilities services (IFS) account in North America. The Regional Area Manager works closely with the Key Account Director to align the account for maximum success while upholding the firm's long-held, core values. He/She/They serves as the visible lead director of a specific account within North America and foster a business environment that is both, nurturing internally, and competitive with the market externally.

Requirements

• Bachelor's degree in Business or Engineering is ideal; Master's degree is highly preferred
• A minimum of seven (7) years in Facility Management or other integrated facilities industries, including a minimum of seven (5) years of experience running businesses with direct P&L responsibility is desired
• Manufacturing or Retail environment experience is ideal
• Proven, visible, open, and engaging leadership style
• Proven experience designing and executing complex business strategies
• Ability to multi-task
• Ability to manage and engage flat organization
• Must possess the highest caliber organizational, planning, and supervising skills
• Must be proficient and experienced in developing comprehensive reports
• Must be decisive and able to make timely yet informed, sound business decisions
• Must possess strong written and verbal communication skills and be a clear, strategic thinker
• Ability to interpret complex data and translate it into actionable, profitable business results
• Ability to uphold the highest ethical standards. Must be an executive of high integrity
• Strong business acumen and financial savvy
• Results-driven
• Effective, professional negotiation skills
• Ability to understand complex relational dynamics and navigate professionally and effectively

Responsibilities

• Full ownership of a territory for a key account in North America, while working with national and global leadership to ensure world-class delivery of service(s)
• Ensuring immediate stabilization as a foundation for strong, continuous client relationships
• Account development, sustainability, growth, and retention
• Operational development and account transformation
• High customer satisfaction scores
• Providing strong leadership across the accounts
• Ensuring quality and timeliness of service delivery in accordance with contractual terms
• Participating in presentations and negotiations
• Participate and embrace the development opportunities
• Communicate effectively with colleagues within the Business Unit and across the company
• Promote the IFS model within the ISS community
• Transfer best practice
• Use the account to promote and further develop ISS

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program based on employment status

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree