Igloo Cocktail Server PT

Marcus Corporation•Lake Geneva, WI

45d

About The Position

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Igloo Cocktail Server at the Grand Geneva Resort & Spa, you'll be responsible for serving drinks in a precise, timely, and professional manner while ensuring high standards of customer service in the Beverage outlet and outdoor igloo area. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

Requirements

Previous cocktail serving experience required; must be 18+ to serve alcohol.
Strong knowledge of food, beverage preparation, and various alcoholic drinks.
Expertise in spirits, beer, trendy liquors, and wines for high-volume bar service.
Obtain necessary certifications; bartender certifications preferred; comply with liquor regulations.
Maintain awareness of guest needs and corporate service standards.
Proficient in English for menu comprehension, promotions, and guest communication.
Ability to lift and carry trays up to 40 lbs. in crowded environments.
Flexible availability, including days, nights, weekends, and holidays.
Likes working in outdoor conditions

Responsibilities

Maintain service station and floor cleanliness before, during, and after shift.
Greet guests in a timely, friendly, and courteous manner and explain all specials, promotions, and food options.
Take orders and recite selection of all call and premium brands as requested. This will require memorization of all available drinks, beer, and wines.
Provide appropriate snack and garnish with all beverages.
Input orders in a timely manner into point of sale system to inform bartender of order.
Keep guest tables and floors clean, and assist with bar area organization.
Replenish beverages and check guest satisfaction regularly.
Present check promptly, handle payments, and balance charges. Thank guests and invite them to return.
Adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
Perform other duties as assigned by Manager.

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
And more!