iGaming Floor Operations Supervisor

Evolution Americas•Atlantic City, NJ

2d•$20•Onsite

About The Position

The Floor Operations Supervisor will be charged with the responsibility of ensuring operational excellence at all times. The main responsibility of a floor operations supervisor is to give full consideration to GPs' needs, our company's goals, and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties. Many of these tasks are performed ad hoc and are often unpredictable. It is vital that a person in this position uses good judgment to make the right decision for the operation while always showing the highest level of character.

Requirements

Technically proficient in computer programs, especially Microsoft Office
The ability to work flexible hours/shifts
Managerial courage to lead and hold others accountable
Prompt and organized
Must be able to obtain a Casino Employee Registration license through the NJ Division of Gaming Enforcement.

Nice To Haves

3 months in Online Gaming role preferred but not required

Responsibilities

Manage, supervise, coach, motivate and build team spirit
Present new ideas and policies to prospective teams
Work within your own team/s to produce the required results and to meet Company targets
Analyze employee data and performance
Manage employee expectation and eventual requests
Establish and maintain cross-departmental cooperation
Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
Handle disciplinary cases
Manage projects and deadlines set by your direct managers
Propose initiatives and ideas that will benefit the department
Manage ad-hoc situations which may occur on a shift inappropriate manner
Be stationed within the studio environment for 80% of your shift