IGA Operations Associate

Cboe Global Markets•Kansas City, MO

23h•$85,000 - $110,000•Hybrid

About The Position

Building trusted markets — powered by our people At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. Location Overview Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth. Role Overview The Identity Governance and Administrations (IGA) team at Cboe implements key Identity and Access Management (IAM) initiatives like user life cycle management, role-based access control, user access reviews, and integration with critical systems. This position will support the Information Security team to increase the efficiency and effectiveness of identity and privileged access security controls through a combination of techniques that provide standardization, consistency, and optimization to achieve the global security mission in protecting people, assets, and reputation. We are an Identity Governance program that ensures appropriate access is granted to trusted identities where trust is built by a team dedicated to supporting a set of regularly validated processes. IGA: We build trusted markets by enabling trusted digital identities.

Requirements

Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field.
Strong customer service focus when interacting with stakeholders and resolving access‑related requests.
2+ years of experience in Access Management/IGA Operations, and/or IT Help Desk.
Proficient in Active Directory, Azure AD/Entra, Single-Sign-ON and MFA.
Proficient in using Microsoft Teams, Excel, PowerPoint, Word, and AI tools (Copilot, ChatGPT, etc.).
Solid understanding of Azure/AWS concepts.
Strong analytical skills, good organizational skills, and attention to detail.
Must have excellent writing, process documentation, and project management skills.

Responsibilities

The IGA Operations Associate - Information Security will be responsible for maintaining and supporting enterprise Identity Governance and Access Management security solutions throughout the delivery lifecycle.
Administer and troubleshoot accounts, roles, and permissions in Active Directory / Azure AD (Microsoft Entra ID), enterprise and SaaS applications, and SSO/MFA platforms.
Resolve escalated access issues requiring deeper directory, identity, or workflow knowledge.
Support onboarding and offboarding for privileged accounts or sensitive roles.
Ensure operational activities follow internal security policies and relevant regulatory standards.
Assist in recurring access certifications, entitlement reviews, and remediation efforts.
Identify potential access risks and escalate appropriately.
Maintain and enhance standard operating procedures (SOPs) and process documentation.
Proactively identify inefficiencies and recommend improvements to access workflows, approval chains, and onboarding processes.
Collaborate with IGA Engineering and IT teams on automation (e.g., PowerShell scripts, provisioning integrations).
Serve as an operational SME for access management policies and tools.
Participate in cross‑functional projects impacting IGA, such as new application onboarding or security initiatives.
Ensure adherence to internal policies, regulatory frameworks, and identity governance practices.

Benefits

Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers