IG/Chronic Therapy Program Coordinator

Infucare Rx Inc on behalf of itself and its subsidiaries

About The Position

InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. We have created an ethical, team oriented, and quality work environment for our employees that cultivates achievement and success. Job Summary: InfuCare Rx is seeking an experienced IG/Chronic Therapy Program Coordinator to serve as a cross departmental liaison between intake, nursing, pharmacy operations, and data reporting staff. Duties will include the following but are not limited to performing outreach to internal and external customers to ensure timely completion of assignments to meet overall company objectives. Work in collaboration with Program Management and other internal key stakeholders. Support Business Operations and Program Manager in successfully launching new products and enhanced data agreements with manufacturer partners.

Requirements

3+ years working with specialty/home infusion pharmacy.
Excellent Communication skills including reading, writing, and speaking to effectively handle position responsibilities.
Proficiency with Microsoft Office suite products.
Experience with CPR+ Pharmacy Management System.
Required to stand, walk, sit, talk and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

Nice To Haves

Pharmacy technician experience preferred.

Responsibilities

Perform data entry of relevant information and track, validate, and help to ensure the accuracy of shared data related to manufacturer partner agreements.
Work closely with the data analytics team to validate reports and information to be submitted in accordance with manufacturer data agreements.
Identify appropriate payor criteria pursuant to company formulary and preferred product optimization.
Work with department leaders to optimize and streamline processes for assigned business unit.
Support Pharmacy Operations proactively to help manage manufacturer agreement contracts for IG Specialty program.
Follow established chain of command and communications throughout the organization.
Perform special tasks or projects as requested.
Exhibits flexibility when work assignments need to be adjusted to meet service, delivery and workload needs of team.
Proactively familiarize yourself with the scope of services that are available through the company and understand basic drug terminology and therapies/services provided.
Actively support company mission, organizational/departmental policies, and procedures.
Contributes to the effectiveness of the team by working together by supporting, promoting and applying the best practice standards of conduct including those on attendance, mutual respect and support, honoring diversity, effective communication, and improving the work environment.
Takes initiative to identify, develop and adapt new policies and practices to improve quality of work.
Maintain confidentiality of patient and proprietary information at all times.
Observe legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary company information.
Understand and comply with HIPPA.
For all activities complies with accreditation, legal, regulatory, government and safety requirements.