IDT Coordination Specialist

Primecare Home Care • Rome, GA

1d • $55,000 • Remote

About The Position

The IDT Coordination Specialist/ Admin Health Coach is responsible for maintaining ongoing caregiver and client engagement, and completing required in-home IDT visits every six months. They will also be responsible for supervising a case load of 150 clients as an Admin Health Coach. This role serves as a key liaison between caregivers, clients, Case Managers, and internal teams to ensure continuity of care, compliance, and program success. The position combines outreach, coaching, administrative coordination, and in-home visit responsibilities to support both growth and retention. Through consistent communication, documentation, and follow-up, the Specialist helps ensure clients receive appropriate services while meeting all program and regulatory requirements.

Requirements

• 2 years’ experience in case management, experience working with elderly and disabled.
• Exceptional active listening and communication skills with strong empathy
• Be able to problem solve and create innovative solutions.
• Ability to multitask in a multi system environment; proficiency with Microsoft Office required; case.
• Thrives in a fast paced, start-up environment.
• Solid understanding and experience in care planning/case management is required
• Deliver exceptional customer service.

Nice To Haves

• Multilingual skills are highly desired.

Responsibilities

• Complete required IDT home visits every six months and support interdisciplinary care planning.
• Manage and maintain an assigned caseload of 150 clients through ongoing caregiver coaching, regular check-ins, and problem-solving support.
• Coordinate services, approvals, and referrals to ensure continuity of care and client retention
• Coordinate and communicate IDT visit details with caregivers, Case Managers, and internal teams.
• Maintain accurate documentation, compliance activities, and quality assurance requirements in accordance with program and state guidelines.
• Escalate changes in client or caregiver status to leadership as appropriate.
• Actively recruit and enroll new clients by building relationships with caregivers, referral sources, and community partners.
• Conduct outreach and education to promote program awareness and eligibility.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed