Identity & Driver Cred Spec 1 - Rome (CDL Center)

State of Georgia-posted 11 months ago
$32,000 - $32,000/Yr
Full-time • Entry Level
Remote • Rome, GA
5,001-10,000 employees
Executive, Legislative, and Other General Government Support
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The Georgia Department of Driver Services (DDS) is seeking qualified candidates for the position of Identity and Driver Credential Specialists 1 (CDL Center). This full-time role involves helping thousands of State of Georgia residents by issuing learner's permits, converting out-of-state licenses, administering examinations, and issuing identity cards in compliance with state laws and regulations. The successful candidate will interact with a diverse population and must be friendly, patient, and detail-oriented. The position offers career mobility with opportunities for advancement and salary increases based on performance.

  • Working with citizens to ensure applications, records and documents are completed accurately.
  • Accompanying drivers in vehicles for commercial skills tests and in both a traditional and virtual capacity for non-commercial skills tests.
  • Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
  • Operating visual testing equipment.
  • Accurately collecting payments via cash or credit cards.
  • Must be eighteen (18) years of age.
  • Completion of a high school diploma or GED is required.
  • A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
  • At least one (1) year of face-to-face customer service experience within the last five years.
  • At least one (1) year of face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
  • Comfortable working with computer and internet technology.
  • At least three (3) years of face-to-face customer service experience within the last five years.
  • At least three (3) years of recent face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
  • Live within 30 miles of the Customer Service Center for which you are applying.
  • Bilingual skillset preferred.
  • Competitive Compensation
  • Performance Recognition
  • Retirement and Pension Benefits
  • Flexible Benefits
  • Healthcare Benefits
  • Paid Holidays and Time Off
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Opportunities for Career Development and Advancement
  • Flexible work and Telework schedules (available for select jobs)
  • Engaging and Diverse Work Environments
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