Identity and Access Management (IAM) Manager

HDR-posted 4 months ago

Full-time

Omaha, NE

5,001-10,000 employees

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The Identity and Access Management (IAM) Manager is a key leadership role responsible for the strategic direction, implementation, and management of HDR’s IAM program to protect critical systems and data. Reporting to the Director of Cybersecurity, this position leads a team of IAM professionals and oversees the full identity lifecycle, including provisioning, access governance, and deprovisioning. The IAM Manager will develop and enforce policies, implement modern IAM technologies, and ensure compliance with security and regulatory standards. This role requires a blend of technical expertise, strong leadership, and the ability to drive innovation in identity-centric security areas, while collaborating closely with cross-functional teams to ensure secure, efficient, and compliant access to systems and data across the organization.

Own the overall IAM program, including developing, implementing, and maintaining a long-term IAM strategy that aligns with HDR’s security goals and business objectives.
Define, enforce, and regularly review IAM policies, standards, and procedures, ensuring they comply with internal and external regulations.
Conduct risk assessments on HDR’s IAM systems to identify vulnerabilities and provide solutions for improvement.
Work with the Cybersecurity Director in managing the IAM program budgets and resource allocation; build business cases for new tools and initiatives.
Lead, mentor, and manage a team of IAM professionals, setting performance goals and conducting reviews.
Partner with IT, HR, Legal, and business units to align IAM solutions with organizational needs.
Evaluate and manage IAM technology vendors; stay current with emerging trends such as Zero Trust, passwordless authentication, and identity orchestration.
Oversee the full identity lifecycle for all users from onboarding and provisioning to access reviews and offboarding.
Implement and maintain Role-Based Access Controls (RBAC) and Attribute-Based Access Control (ABAC) models.
Work with other IT groups in managing and enhancing authentication mechanisms.
Oversee the administration and maintenance of IAM systems and applications.
Plan and execute regular audits of user access, security groups, and privileged accounts.
Serve as escalation point for IAM-related incidents; lead investigations and remediation.
Lead IAM projects, including technology deployments, upgrades, and integrations.
Track and report IAM program performance metrics to senior leadership.

Bachelor's degree in Business, IT or Management.
A minimum of 7 years of experience with at least 5 years of project management experience.
Experience leading large teams in a matrix management environment.
Program management experience leading large programs that involve significant business change.
Demonstrated track record of establishing priorities and meeting deadlines.
Experience developing and managing program budgets.
Knowledge of business case development including cost/benefit analysis, NPV, current and future state assessments.
Experience managing vendor agreements and tracking service levels.
Familiarity with compliance (regulatory, SOX, etc) and governance issues.
Advanced oral, written, and interpersonal communication skills.
Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences.
Strong supervisory and matrix management skills and ability to oversee tasks delegated to others.
Ability to manage large technology initiative with distributed teams.
Experience in managing technology initiatives, preferably with systems that handle significant load with concurrency and data.

Minimum 5 years of experience in IAM, including governance, risk management, and enterprise IAM platforms.
Strong knowledge of IAM technologies (SailPoint, Entra ID, AWS IAM) and federation protocols (OAuth, SAML, OpenID).
Proven leadership experience managing teams and IAM programs in large environments.
Experience with Zero Trust, passwordless authentication, and identity orchestration.
Project management experience and familiarity with ITIL practices.
Experience with security incident response and management processes.
Certified Identity and Access Manager (CIAM) – Identity Management Institute.
IAM certifications (e.g., Microsoft, Okta, AWS, Google).

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