Identity and Access Management, Consultant

Blue Shield of California • El Dorado, AR

22h • Hybrid

About The Position

We are seeking a dedicated and detail-oriented Identity and Access Management (IAM) Operations and Assurance Team Member to join our dynamic Information Security team. The ideal candidate will be responsible for managing and maintaining our IAM systems, ensuring secure and efficient access to our digital resources. This role is critical to the continued evolution of our IAM operating and governance model. The IAM Operation and Assurance Analyst will help ensure consistent, secure, and compliant delivery of identity services by defining, maintaining, and monitoring governance frameworks, control processes, and assurance mechanisms across our IAM capabilities, including Identity Shield, Identity Suite, and Identity Managed Services. The candidate should possess strong skills in automation and scripting. Additionally, experience with DevOps practices and tools, including CI/CD pipelines and version control systems, is essential to integrate IAM solutions seamlessly into our development workflows. Our IAM team is a critical cornerstone of our cybersecurity capabilities. We are focused on supporting our primary customer, Blue Shield of California, by managing its 5+ million members and other external identities across all its digital portals. Our flagship product, Identity Shield, provides comprehensive identity and access management solutions and managed services, featuring two sub-products: Identity Suite and Identity Managed Services. As we look to the future, we are committed to evolving our product model to deliver cutting-edge identity capabilities that meet the growing needs of our customers.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience
• Minimum of 7+ years of progressive experience in identity and access management or a related field, including senior-level responsibility.
• Proficiency in the following protocols: NIST, PCI, HIPPA, SOC 1 and 2 and SOX is required.
• Technical Skills: Proficiency in IAM technologies and tools (e.g., SailPoint, Active Directory, Azure AD, CyberArk).
• Experience in developing IAM automation capabilities.
• Hands-on experience with automation tools and frameworks (e.g., Ansible).
• Familiarity with DevOps practices and tools, including CI/CD pipelines and version control systems (e.g., Git).

Nice To Haves

• Knowledge of cloud environments and IAM within cloud platforms is a plus.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or similar are preferred.
• Soft Skills: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and a proactive approach to security and compliance.

Responsibilities

• Access Management: Manage user access and permissions across various systems and applications, ensuring compliance with security policies and procedures.
• Identity Governance: Implement and maintain identity governance processes, including role-based access control (RBAC), user provisioning, and de-provisioning.
• Incident Response: Respond to and resolve IAM-related incidents and service requests in a timely manner.
• Compliance and Audit: Ensure compliance with industry standards and regulatory requirements (e.g., ISO, NIST, HIPAA) by conducting regular audits and reviews of IAM processes and controls.
• Collaboration: Work closely with cross-functional teams, including IT, HR, and business units, to support IAM initiatives and projects.
• Documentation: Maintain accurate and up-to-date documentation of IAM processes, procedures, and configurations.
• Quality Assurance: Conduct quality assurance of IAM procedures and automation scripts to ensure they meet security and operational standards.
• Developing Automation: Identify opportunities for process improvements and automation within the IAM domain to enhance efficiency and security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees