The Identity and Access Management (IAM) Business Analyst reports to the Director of IAM Strategy and Architecture within Secure Identity Services (SIS). The IAM Business Analyst is responsible for working with stakeholders to capture requirements and feature requests that drive IAM implementations, partnering with test engineers and developers to define behavior-driven development feature files, and ensuring the alignment of SIS services with business needs and security and policy controls. The IAM Business Analyst will play a critical role in the implementation and support of access control systems, will provide escalated support and subject matter expertise in support of the Identity Management Customer Support team as well as other customers, and will maintain service, process, and product documentation.