Identity & Access Management Manager

Global Cellulose FibersMemphis, TN
3d$121,000 - $161,300Hybrid

About The Position

Global Cellulose Fibers (GCF) seeks an experienced Identity & Access Management Manager to lead IAM strategy, governance, and operations, ensuring secure and efficient access to technology. This role requires expertise in implementing enterprise IAM programs, balancing user experience with strong security, and collaborating across teams to deliver results and manage IAM-related business risks. You will function as the primary point of accountability for the Identity & Access Management processes, driving roadmap alignment, solution consulting, vendor performance, and issue escalation management. This role also plays a critical part in transitioning off a Technology Services Agreement (TSA), establishing a new IT operating model, and evaluating and implementing Managed Service Providers (MSP) to support critical applications.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred.
  • 10+ years of security experience with at least 5 years in IAM leadership roles preferred.
  • Proven experience managing third-party security vendors or MSPs
  • Proven track record of executing enterprise IAM programs with measurable business impact.
  • Expertise with IAM tools and platforms (e.g., SailPoint, CyberArk, Entra ID, AD).
  • Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.).
  • Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM.
  • Strong analytical, relationship management, and communication skills (both written and verbal).
  • Ability to collaborate across functions and influence stakeholders to achieve IAM program success.

Nice To Haves

  • Certifications such as CISSP, CIAM, or CISM preferred.

Responsibilities

  • Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs
  • Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization.
  • Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews).
  • Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data.
  • Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls.
  • Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers.
  • Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient.
  • Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions.
  • Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities.
  • Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership.
  • Lead training and awareness programs related to IAM policies, secure access practices, and identity governance.

Benefits

  • Medical, Dental, Life insurance
  • Flexible Spending Accounts
  • Short-term and Long-term Disability
  • 401(k) and Company-funded retirement contributions
  • Paid Time Off
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