Identity Access Management (IAM) Manager - Information Technology

WesBanco-posted 3 months ago
Full-time • Manager
Toledo, OH
1,001-5,000 employees
Credit Intermediation and Related Activities
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The Identity and Access Management (IAM) Manager oversees the strategic development, implementation, and governance of the bank's IAM program. This role involves developing IAM strategies, overseeing program execution, managing a team of IAM professionals, and collaborating with cross-functional stakeholders to address risks, compliance, and technological advancements. The IAM Manager plays a critical role in safeguarding customer data, protecting against cyber threats, and supporting the bank's digital transformation initiatives.

  • Develops and executes the Bank's IAM strategy, aligning with business objectives and regulatory requirements.
  • Establishes and maintains IAM policies, standards, and procedures, including role-based access control (RBAC), least privilege, and identity federation.
  • Partners with senior management and regulatory teams to prepare for audits, compliance reviews, and regulatory exams.
  • Defines metrics and KPIs to measure IAM program effectiveness and report progress to executives.
  • Oversees end-to-end IAM operations, including user provisioning, access certification, single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM).
  • Manages the IAM technology roadmap, integrating solutions like Active Directory, Entra, Okta, Ping Identity, or SailPoint.
  • Leads IAM projects, such as cloud IAM adoption or zero-trust architecture implementation, ensuring timely delivery and risk mitigation.
  • Monitors and addresses IAM-related incidents, driving remediation and process improvements.
  • Manages a team of IAM analysts, administrators, and engineers and provides mentorship, training, and performance evaluations.
  • Fosters a culture of security awareness and collaboration within the IAM team and across Information Technology (IT), compliance, and business units.
  • Coordinates with external vendors and contractors to scale IAM capabilities as needed.
  • Ensures adherence to banking regulations (e.g., GLBA, SOX, GDPR for international operations) and industry frameworks (e.g., NIST, COBIT).
  • Develops and maintains IAM compliance reports, including incident analyses and recommendations for improvement.
  • Collaborates with risk management and audit teams to address findings and implement controls.
  • Works with IT, cybersecurity, human resources, and business units to integrate IAM into workflows, such as onboarding/off-boarding and application access.
  • Stays abreast of emerging IAM technologies, such as cloud-native IAM, zero-trust models, and automation tools.
  • Drives digital transformation initiatives, ensuring IAM supports mobile banking, online platforms, and customer-facing applications.
  • Bachelor's Degree in Computer Science or other computer-related field; or minimum of four years of related experience and/or training; or equivalent combination of education and experience required.
  • Minimum three years of experience in IAM or IT security roles required.
  • Experience managing teams and leading cross-functional projects required.
  • In-depth knowledge of IAM concepts (e.g., SSO, RBAC, identity federation, privileged access management).
  • Expertise with IAM tools, such as Microsoft Active Directory, Azure AD, Okta, Ping Identity, SailPoint, or Saviynt.
  • Strong understanding of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Kerberos).
  • Familiarity with cloud platforms (e.g., AWS, Azure) and their IAM frameworks.
  • Knowledge of scripting/programming languages (e.g., Python, PowerShell, Java) for automation and troubleshooting.
  • Understanding of networking concepts (e.g., firewalls, VPNs, DNS) and security protocols (e.g., TLS, SSH).
  • Proficiency in Microsoft Office products including Word and Excel.
  • Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk & Information Systems Control (CRISC), or Certified Identity Governance Expert (CIGE) are desirable.
  • Proven experience implementing IAM solutions (e.g., SSO, MFA, PAM) in a financial services or regulated environment a plus.
  • Familiarity with banking operations, regulatory compliance, and financial technologies (e.g., core banking systems, digital banking platforms) a plus.
  • Willingness to learn new technologies and keep up with industry trends.
  • Willingness to travel quarterly for onsite meetings.
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