IDD Service Coordinator

Betty Hardwick Center•Abilene, TX

About The Position

This position is responsible for providing Service Coordination services to individuals in HHSC Waiver and General Revenue programs. The position will office primarily in Taylor county but will also serve consumers in all of the Center’s five county coverage area. Duties will include service coordination for both adults and children. The duties include, but are not limited to, outcome planning, and frequent in-person, long-term contact with consumers, families and service providers for medical, social, educational, and related service needs. This position requires the ability to identify problem/need areas, plan with consumer/family to meet desired outcomes, monitor service delivery, work closely and positively with family members, advocates, service provider etc., in a professional manner, be thorough in assessment and documentation, locate and utilize a variety of community resources to meet the problems/needs of each individual, negotiate and advocate with the service providers for each individual, and develop a positive relationship with each consumer and provider. Keeps documentation of forms current to meet contract requirements. These duties are performed under supervision and in accordance with established policies with some latitude for independent judgment. This position will work cooperatively with service providers and the community, always ensuring the consumer’s rights are respected and observed. Skills in written and oral communication, problem solving and teamwork are essential. Capable of working flexible hours. This position reports directly to the Director of IDD Authority Services.

Requirements

A Bachelor's or advanced degree from an accredited college or university with a major in social, behavioral, or human services (PREFER DEGREE IN SOCIAL WORK); or
An associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; or
A high school diploma or a certificate recognized by a state as the equivalent of a high school diploma, and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.
Must possess a current Texas driver’s license and qualify for Center insurance coverage. Driving is an essential function and employees must maintain an acceptable driving record/insurability while employed.
Must be proficient in computer applications such as word, excel, outlook, etc.

Nice To Haves

Experience working with persons with Intellectual and Developmental Disabilities is preferred.

Responsibilities

outcome planning
frequent in-person, long-term contact with consumers, families and service providers for medical, social, educational, and related service needs
identify problem/need areas
plan with consumer/family to meet desired outcomes
monitor service delivery
work closely and positively with family members, advocates, service provider etc., in a professional manner
be thorough in assessment and documentation
locate and utilize a variety of community resources to meet the problems/needs of each individual
negotiate and advocate with the service providers for each individual
develop a positive relationship with each consumer and provider
Keeps documentation of forms current to meet contract requirements