IDD Business Office Manager

RHA Health Services • Hendersonville, NC

6d

About The Position

We are hiring for: IDD Business Office Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Ensures all administrative, accounting, certain people supported related, and purchasing functions are handled in an efficient, accurate, and timely manner for one or two business locations and are in accordance with company policies and procedures. Assists the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Administrator on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide people supported or employee information. Leads and directs the works of others. Job Responsibilities The Business Office Manager, is responsible for assisting the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, preparation of budgets and ensuing analysis of monthly financial reports. Additional responsibilities of the Business Office Manager include: Coordinating closely with department heads to establish and monitor systems that provide service user or employee information Maintaining medical records filing and maintenance, filing medical records daily, following required format, maintaining appropriate filing, storage, and security of medical records and Protected Health Information Completing data entry of consumer information (e.g., admissions, discharges, medical record updates, data entry, etc.), ensuring billing protocols are followed per required timeframes Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed Ensuring daily deposits are completed, overseeing petty cash funds, preparing and maintaining petty cash documentation, maintaining security of agency credit card, distributing monthly pay stubs and accounts payable checks Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions Recruiting, interviewing and making recommendations for hiring of candidates, maintaining and reviewing local personnel files Supervisory responsibilities include directly supervising maintenance, secretary/receptionist staff including interviewing, making recommendations for hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, motivating, disciplining and promoting team performance; addressing complaints and resolving problems Requirements Successful candidates of the Business Office Manager role are able to lead a team to achieve multiple responsibilities in a fast paced business office while ensuring operational goals and objectives are met efficiently and effectively.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, Business or related field
• 5 years of supervision and business operations experience
• Valid Driver’s license and automotive insurance
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook
• Excellent verbal, written and interpersonal communication skills

Nice To Haves

• Experience in a management role preferred

Responsibilities

• Assisting the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, preparation of budgets and ensuing analysis of monthly financial reports
• Coordinating closely with department heads to establish and monitor systems that provide service user or employee information
• Maintaining medical records filing and maintenance, filing medical records daily, following required format, maintaining appropriate filing, storage, and security of medical records and Protected Health Information
• Completing data entry of consumer information (e.g., admissions, discharges, medical record updates, data entry, etc.), ensuring billing protocols are followed per required timeframes
• Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed
• Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed
• Ensuring daily deposits are completed, overseeing petty cash funds, preparing and maintaining petty cash documentation, maintaining security of agency credit card, distributing monthly pay stubs and accounts payable checks
• Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions
• Recruiting, interviewing and making recommendations for hiring of candidates, maintaining and reviewing local personnel files
• Directly supervising maintenance, secretary/receptionist staff including interviewing, making recommendations for hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, motivating, disciplining and promoting team performance; addressing complaints and resolving problems

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager