IDCS Solutions Consultant

SHI International-posted 12 days ago
$37,000 - $92,000/Yr
Full-time • Mid Level
Piscataway, NJ
5,001-10,000 employees
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The IDCS Solutions Consultant collaborates with SHI sales teams to interpret customer requirements, manage technical projects, and ensure the successful delivery of rack integration services. This role provides expert technical consultation on partner products, interfaces with vendors to review new technologies, and estimates resources for project implementation. The Integration Solutions Consultant must demonstrate strong leadership, communication, and organizational skills to deliver a world-class customer experience and mentor team members in the Integration Services Data Center department.

  • Collaborate with SHI sales teams to interpret customer requirements and update design documentation.
  • Assist in identifying, scoping, and closing opportunities through customer meetings and presentations.
  • Lead and manage technical customer projects to ensure successful delivery of rack integration services and deployments.
  • Provide technical consultative and support services as an expert in partner products and solutions.
  • Interface with partner vendors to review upcoming technologies.
  • Estimate resources, time frames, and quality for successful project implementation.
  • Communicate with management at various levels within and outside the organization.
  • Ensure SHI’s enterprise solutions meet customer expectations and business needs.
  • Deliver a world-class customer experience that aligns with SHI standards.
  • Mentor and support team members in the Integration Services Data Center department.
  • Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes.
  • Expertise in designing and managing IT infrastructure, including concepts such as virtualization, high availability architectures, and clustering solutions to ensure optimized performance and reliability.
  • Ability to create clear and effective technical documentation.
  • The ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively.
  • The ability to diagnose, address, and resolve technical problems or malfunctions in systems or processes.
  • Completed Bachelor’s Degree or relevant work experience required
  • 5+ years of experience in relevant field or equivalent.
  • Ability to work flexible hours
  • Advanced OEM (e.g. HPE, Dell EMC, Lenovo, Cisco, etc.) certification preferred, or willingness to obtain upon employment required
  • medical
  • vision
  • dental
  • 401K
  • flexible spending
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