ICT Infrastructure Engineer

Bulla Dairy Foods

1d•Hybrid

About The Position

Are you ready to scoop up an exciting career with one of Australia's most loved and trusted dairy brands? Bulla Dairy Foods is 100% Australian owned and operated and has been proudly making dairy products in country Australia for six generations. We are one of Australia's oldest family-owned dairy companies and believe in our brand, our people and take pride in crafting dairy products for the world. We’re looking for a skilled ICT Infrastructure Engineer to join our team and play a key role in designing, implementing, and maintaining secure, high-performing IT infrastructure. This is a hands-on role where you’ll lead infrastructure projects, strengthen security, and drive continuous improvement across both on-premises and cloud environments. Reporting into the Infrastructure Manager, you will primarily focus on project delivery (60%) and escalations/problem management (40%). The ideal candidate will have a strong technical background, excellent troubleshooting abilities, and a passion for driving improvements in system performance and security.

Requirements

4+ years’ experience in a Level 3 Systems Engineer (or similar) role
Bachelor’s degree in IT/Computer Science or equivalent experience
Experience with Windows Server 2019+ (installation, configuration, troubleshooting)
Experience with Azure and Entra (Azure AD)
Experience with Active Directory, including multi-domain environments
Experience with Windows 11+ administration
Experience with monitoring tools (server & application)
Experience with virtualisation technologies (VMware preferred)
Strong problem-solving and analytical skills
Effective written and verbal communication
Ability to manage multiple tasks/projects
Proactive mindset with a focus on continuous improvement

Nice To Haves

Relevant certifications (e.g. Azure Administrator, MCSE, ITIL)
Experience with Linux environments (desirable)
Experience with Intune (policies, app packaging, patching) (desirable)
Experience with networking fundamentals (desirable)

Responsibilities

Project Delivery & Leadership Lead infrastructure projects including RBAC implementation across systems
Configure Microsoft security settings across cloud suite
Deploy and manage monitoring solutions
Develop and manage Intune policies, app packaging, and patching cycles
Infrastructure Management Maintain and optimise on-prem and cloud infrastructure
Manage server environments (physical and virtual)
Implement monitoring tools to proactively identify and resolve issues
Security & Compliance Support and implement infrastructure security best practices
Ensure compliance with internal standards and data protection requirements
Collaboration & Support Partner with stakeholders to design scalable solutions
Provide Level 2/3 support for complex issues
Maintain clear and thorough technical documentation
Continuous Improvement Identify automation opportunities
Research and recommend emerging technologies

Benefits

Hybrid Work Model – Flexibility to work from home and the office
Parental Leave – Inclusive options for all caregiver types, with flexible return-to-work support
Learning & Development – Career pathways, mentoring, training, and graduate programs
Wellbeing Support – Flu shots, and 24/7 mental health services
Fun Culture – Team BBQs, celebrations, and festive events
Diverse & Inclusive Environment – A safe, supportive workplace for all
Competitive Pay & Perks – Annual reviews, bonuses, and salary packaging
Novated Leasing – Exclusive discounts on corporate fleet vehicles
Corporate Uniform Allowance – Stylish uniform allowance and staff discounts from an iconic Australian brand
Office Perks – Free fruit, coffee, and Bulla treats at work
Volunteer Leave – One paid day each year to give back
Transparent Communication – Stay engaged with regular updates and events
Convenient Locations – Multiple sites across Victoria with free parking