ICQA Troubleshooter, China Grove - Full Time

Macy's • China Grove, NC

5h • Onsite

About The Position

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around
for 160 years. Customers come to us for fashion, value, and high-quality
products. Now is an exciting time to join Macy’s. The face of retail is
changing, and change requires innovation.

Online sales are booming at Macy’s. Our Distribution Center teams are key to our
success in the modern retail landscape. They make sure that products arrive at
our stores - and each customer’s doorstep - on time, in perfect condition.
Behind the scenes, a lot goes into getting products to customers. When a shopper
makes an online purchase, we plan, prep, and package the merchandise to get it
delivered as quickly and efficiently as possible – across the country and around
the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to):
material handlers, equipment drivers, inventory control, packers, quality
assurance, safety specialists, asset protection, and many more. Whatever role
you play – we value you as a colleague. Choose the challenge that’s right for
you!

Macy’s ICQA Troubleshooters perform all functions related to problem solving
techniques to correct inventory and operational issues while ensuring facility
financial and unit inventory integrity is maintained.

Requirements

• High School Diploma or equivalent required
• 1-2 years related experience
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Resourceful self-starter, works well independently as well as part of a team
• Must be proficient in the use of computers and handheld technology
• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Responsibilities

• Physically count, move boxes and use lifts to accurately perform cycle counts of warehouse items.
• Perform root-cause analysis and provide consistent feedback on inventory issues to Supervisor and/or management.
• Research and locate missing product.
• Completion of the daily task list.
• Assist in training new hires in department processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED