ICQA Lead
About The Position
As the Inventory Control and Quality Assurance (ICQA) Lead, you will assist the ICQA Supervisor oversee and guide a team responsible for coordinating and executing counts, quality processes, and reporting key quality performance metrics. Your role will involve training and leading team members to identify and conduct audit spot checks, resolve discrepancies, and ensure the accuracy and integrity of ICQA functions. Job Description Description Collaborate with the supervisor to distribute daily assignments to ICQA Specialists and Auditors. Support the supervisor by monitoring task execution throughout the shift and making necessary adjustments to ensure efficient workflow Lead and work with the team to perform the necessary ICQA functions to include auditing, counting and quality management. Train and develop ICQA Specialists and Auditors, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively Prepare and submit start and end-of-shift reports, including current shrink data and audit results, to provide a clear overview of the shift's performance Address and correct any product placement errors identified during slot verification counts and selection audits to maintain inventory integrity Perform other duties as assigned to support the overall objectives of the ICQA department and business
Requirements
- Organization skills
- Time management
- Communication skills
- Ability to form effective working relationships
- Adaptability
- Customer focus
- Microsoft Office and Excel experience
- You may be required to stand, walk, bend, reach, pull, stoop, grip, carry, and lift objects from 20lbs to 60 lbs
- Years Of Experience 5-7
- General Equivalency Diploma - General Studies, High School Diploma - General Studies
Nice To Haves
- Experience with warehouse and inventory management systems and software preferred
- Experience with warehouse and inventory management systems and software preferred
Responsibilities
- Collaborate with the supervisor to distribute daily assignments to ICQA Specialists and Auditors.
- Support the supervisor by monitoring task execution throughout the shift and making necessary adjustments to ensure efficient workflow
- Lead and work with the team to perform the necessary ICQA functions to include auditing, counting and quality management.
- Train and develop ICQA Specialists and Auditors, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively
- Prepare and submit start and end-of-shift reports, including current shrink data and audit results, to provide a clear overview of the shift's performance
- Address and correct any product placement errors identified during slot verification counts and selection audits to maintain inventory integrity
- Perform other duties as assigned to support the overall objectives of the ICQA department and business
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
