ICG Liquidity Solutions Product Manager

U.S. Bank • Charlotte, NC

11d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. We are seeking a Product Manager to support the Money Center product set on the Liquidity Solutions team. The Money Center provides short-term on-and off-balance sheet investment solutions for our clients, including self-directed investments through the SinglePoint Investment portal. Responsibilities of the role include, but are not limited to:

Responsibilities

• PRODUCT PROFITABILITY - Structure short- and long-term outcomes and business value of product portfolio including connection to roadmap, Objectives and Key Results, and strategic investments.
• PRODUCT STRATEGY, VISION, AND PLANNING - Understands and communicates the Money Center product set, along with opportunities, to internal partners, in collaboration with Liquidity Solutions Product Leader. - Has technical know-how, understands the product technical architecture and the economics of technical investments, e.g., buy vs build, total cost of ownership ‘TCO’.
• PRODUCT DEVELOPMENT - Drives product development and actively engages cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization). - Prioritizes resources across developing new products and reimagining existing products.
• CHANNEL ALIGNMENT AND MANAGEMENT - Leverages enterprise platforms and capabilities, to improve speed to market and drive both development and ongoing support cost efficiencies (e.g., provide more functionality for same investment or same amount of functionality for less investment).
• TECHNOLOGY PRODUCT SUPPORT AND OWNERSHIP - Own relationships between internal Technology teams and external vendors for product enhancements, roadmap, resource allocation, and development. - Structure RFPs as needed for new vendors, work with procurement on negotiations. - Collaborate with internal operations teams to ensure program management, handoff support, and organization with any new implementations. - Stay current on market trends and opportunities for product enhancement and vendor solutions within the wholesale liquidity solution space.
• ADOPTION - Prove out product-market fit by finding raving fans, co-creating solutions, driving product demand, activation, and engagement.
• CUSTOMER EXPERIENCE RESEARCH, INSIGHT, AND EXECUTION - Identifies initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank’s strategic advantage and economic environment to enhance new and existing products. - Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
• GO TO MARKET AND SALES CHANNELS - Engages with enabling functions (e.g., marketing, sales, training, operations, go to market, etc.) to position and promote supported and planned products to achieve business goals. - Evaluate and onboard vendors as needed.
• PERFORMANCE MEASURE AND OPTIMIZATION - Develops, analyzes, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives. - Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees