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The position involves monitoring public skating events to ensure safe operations both on and off the ice. The employee will assist in the general maintenance and upkeep of the ice arena area, which includes sweeping, cleaning, and other custodial duties. Responsibilities also include issuing equipment and staffing the equipment counters, maintaining rental skates, and assisting in the operation of music and public address systems. Knowledge of emergency procedures for equipment and evacuation plans is essential. The role requires a continuous effort to improve operations and work processes while providing customer-driven service. Additional related duties may be assigned as needed.