Ice Rink Operator | Part-Time | Mullins Center (UMass-Amherst)

Oak View Group•Amherst, MA

15h•$17 - $19•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Ice Rink Operator will operate Mullins Center's Zamboni ice resurfacing machines, and perform janitorial tasks before, during, and after the events booked on the two ice sheets at the Mullins Center and Mullins Center Community Ice Rink. This role will pay an hourly rate of $17.00-$19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at our Mullins Center and Mullins Center Community Ice Rink. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Adjacently located is the Mullins Community Ice Rink, which is open year round and offers public skating, ice hockey, figure skating, and private party events.

Requirements

High School Diploma/GED
Must be able to work flexible shift/schedule. WEEKEND AVAILABILITY IS REQUIRED
Must be punctual and organized, must be able to follow procedures

Nice To Haves

Previous experience operating ice resurfacers is ideal, but experience is not required
Skating experience a plus.
Experience with point of sale cash handling is a plus, but not required

Responsibilities

Reports to Ice Rink Director, Ice Rink Operations Supervisors
Operate Zamboni Ice Resurfacer and other ice maintenance equipment in a skilled and safe manner
Responsible for maintaining a quality Ice Sheet during events in a punctual manner
Responsible for opening and closing the Rink on time and according to schedule
Perform cleaning janitorial duties around the Community Ice Rink. Keeping the Lobbies, Locker rooms clean and sanitary, restocking paper supplies and removing trash
Deal knowledgably, pleasantly and professionally with the general public in person, develop a thorough knowledge and understanding of the Ice Rink including schedule, prices, procedures, and programs offered
Support all safety rules and be aware of patrons at all times to maintain a safe experience
Provide coverage as an Attendant for skate rental room, skate guard for public skates, receptionist for point of sale and customer service, when asked
Must have the ability to work without supervision and handle time-sensitive, stressful situations in a calm manner
Assist with UMass hockey game day ice operations