Ice Rink Attendant - Crown Center Ice Terrace (Part-time Seasonal)

Hallmark•Kansas City, MO

54d•Onsite

About The Position

The Ice Rink Attendant monitors and assists customers, ensures that customers skate in a safe manner according to the posted rules, and serves as the first point of contact in case of injury. The Ice Rink Attendant monitors the surface of the ice, fills in holes, reports problem areas to the Zamboni drivers to ensure a quality skating experience for the customer. The Ice Rink Attendant interacts with and welcomes customers to the Pro Shop, issues skates, and advises of proper fit and lacing techniques. The Ice Rink Attendant operates a cash register at the main entrance of the Pro Shop and / or in the concessions area. The incumbent must be knowledgeable of proper food handling techniques and health department regulations for the concessions area. The Ice Rink attendant restocks the concession area, shovels snow and ice around the rink, removes trash and cleans tables. The Crown Center Ice Terrace is open to the public 7 days a week. November thru January Sunday - Thursday: 10:00am - 9:00pm Friday & Saturday: 10:00am - 11:00pm February & March Monday - Thursday: 11:00am - 9:00pm Friday: 11:00am - 10:00pm Saturday: 10:00am - 10:00pm Sunday: 10:00am - 9:00pm We're looking for Ice Rink Attendants who can work weekends (Fridays, Saturdays, and Sundays). All Ice Rink Attendants must be available to work Saturday evenings, 5:00pm - 11:00pm. There are a couple of openings Monday - Friday, 10:00am - 5:00pm. Additionally, Ice Rink Attendants must be flexible and available to work day or evening shifts. Work schedules will vary between the hours of 9:00 am to midnight through the week and on the weekend.

Requirements

High School Diploma or GED or equivalent OR must be at least 16 years of age and currently in school and working towards a High School Diploma or GED or equivalent

Nice To Haves

Customer Service experience or working with the public
Ability to communicate effectively with customers and co-workers
Excellent interpersonal skills
Must display a high level of maturity and the ability to handle a variety of situations when working with the public
Ability to ice skate or willing to learn how to ice skate
Must be able to work in varied temperatures (hot and cold); work around moving machinery; work in a busy, crowded, noisy environment
Ability to continuously stand, walk, bend; frequently lift up to 20 pounds

Responsibilities

Monitors and assists customers
Ensures that customers skate in a safe manner according to the posted rules
Serves as the first point of contact in case of injury
Monitors the surface of the ice, fills in holes, reports problem areas to the Zamboni drivers
Interacts with and welcomes customers to the Pro Shop
Issues skates and advises of proper fit and lacing techniques
Operates a cash register at the main entrance of the Pro Shop and / or in the concessions area
Knowledgeable of proper food handling techniques and health department regulations for the concessions area
Restocks the concession area
Shovels snow and ice around the rink
Removes trash and cleans tables