The Ice Cream Customer Strategy and Planning Manager (CSPM) at Unilever is responsible for representing the voice of the customer and shopper within the business unit. This role focuses on integrating customer insights into brand and category plans, particularly for the Klondike brand, and managing all Customer Strategy and Planning functions for the Out-Of-Home (OOH) channel. The CSPM will collaborate cross-functionally to drive business growth and ensure effective execution of strategies in alignment with retailer objectives.