About The Position

The Ice Cream Scooper is responsible for providing friendly, efficient service to guests while preparing and serving ice cream treats. This role ensures high-quality presentation, maintains cleanliness, and supports a welcoming environment consistent with the guest experience standards at Union Creek Resort.

Requirements

  • Previous food service experience preferred but not required—training is provided.
  • Ability to work in a fast-paced environment with a positive attitude.
  • Strong customer service and communication skills.
  • Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

  • Greet all guests warmly and provide prompt, friendly service.
  • Explain available flavors and menu items; offer recommendations when needed.
  • Ensure all food is served in a clean, appealing manner.
  • Scoop and portion ice cream accurately following established standards (e.g., double scoop portions).
  • Prepare cones, bowls, waffle cones, and add toppings as requested.
  • Follow all HACCP and food safety procedures, including proper handwashing and glove use.
  • Maintain a clean, sanitized work area, service counter, utensils, and equipment.
  • Restock ice cream, cones, toppings, napkins, and supplies throughout the shift.
  • Assist with opening and closing tasks, including cleaning, dishwashing, and waste removal.
  • Communicate effectively with coworkers, kitchen staff, and management.
  • Support other roles during peak times as needed, in alignment with Union Creek’s cross-functional service model.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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