Ice Cream Ben & Jerrys Quality Manager Vermont Manufacturing

Unilever • Saint Albans, VT

234d • $110,700 - $166,000

About The Position

The Magnum Ice Cream Company is preparing to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. The company is focused on creating extraordinary ice cream experiences and fostering a culture of growth, innovation, and performance. The Quality Manager will oversee the site quality agenda, ensuring compliance with food safety programs and leading quality initiatives across the Unilever Ice Cream network. This role is crucial in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience to consumers.

Requirements

• Strong knowledge of food safety regulations and standards.
• Experience ensuring compliance with regulations such as c GMP, HACCP, FSSC22000, and local food labeling requirements.
• Proven experience in quality management within foods, preferably Ice Cream and other dairy foods.
• At least 10-15 years of relevant experience as a quality leader.
• Strong leadership and interpersonal skills.
• Excellent problem-solving abilities, analytical skills, and attention to detail.
• Self-motivated and enthusiastic with strong ability to work to deadlines.
• Auditing skills and clear understanding of product safety, quality, efficacy, and compliance risks.
• Proactive approach to anticipating potential quality issues and implementing preventive measures.

Nice To Haves

• Experience in Six Sigma and lean manufacturing.
• Flexibility and responsiveness to changing regulations and market trends.

Responsibilities

• Manage expertise function in the SU, ensuring compliance with the Food Safety Program.
• Support disruptive innovations, ensuring all new products align with high standards related to product safety and quality.
• Assist in developing food safety procedures on factory standards aligned with global standards and local legislation requirements.
• Lead and participate in root cause analysis (RCA) and corrective & preventive action (CAPA).
• Capture lessons learned and promote a no-fault-forward and continuous improvement quality culture.
• Provide technical input to consumer & product complaints, inquiries, or continuous improvement activities.
• Drive continuous improvement initiatives within the supply chain, optimizing efficiency and reducing defects.
• Deploy and ensure QMS (Quality Management System) in the BU by aligning with local legal requirements and global quality policies & procedures.
• Develop & deploy BU Quality OKRs and monitor ongoing progress and performance.
• Ensure strong communication between teams to facilitate information exchange and implement changes.
• Build a strong Quality culture in the Site and business by fostering a collaborative team environment.
• Participate in managing, advising, and coordinating Quality Incident Management processes, including recalls.

Benefits

• Health insurance (including prescription drug, dental, and vision coverage).
• Retirement savings benefits.
• Life insurance and disability benefits.
• Parental leave.
• Sick leave.
• Paid vacation and holidays.
• Access to numerous voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Manufacturing
• Education Level: Bachelor's degree