ICCT Manager - Remote in Colorado

UnitedHealth Group Inc.•Grand Junction, CO

51d•Remote

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are seeking a dynamic and experienced leader to serve as the Integrated Community Care Team Manager. In this role, you will oversee the performance and operations of contracted care teams across multiple vendor partners. You'll collaborate closely with internal leadership and clinical directors to ensure the delivery of high-quality, integrated case management services that align with organizational goals and regulatory standards. If you reside in Colorado, you will have the flexibility to work remotely as you take on some tough challenges. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor's degree in nursing, healthcare management, related healthcare field, or the combination of education and experience in the managed care industry that would enable performance of the full scope of the position
5+ years related progressive experience
3+ years of management experience
Driver's License and access to a reliable transportation

Nice To Haves

CCM certification
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Responsibilities

Provide strategic and operational oversight of vendor-managed care teams, ensuring alignment with clinical and business objectives
Lead day-to-day operations of the Care Management Department, including staffing, workflow optimization, and performance monitoring
Partner with the Director and Medical Directors to define and manage a comprehensive case management and concurrent review program
Ensure seamless integration of care management functions across departments and vendor teams, proactively identifying and resolving barriers to coordination
Monitor and evaluate program outcomes, implementing process improvements and corrective actions as needed
Lead regulatory readiness efforts, including audits and site visits, and develop action plans to address any identified gaps
Develop and maintain policies, procedures, and training programs to ensure compliance with all applicable regulations
Collaborate on budget planning and management, ensuring cost-effective operations within established financial parameters
Maintain confidentiality and uphold organizational values in all interactions and decisions
Travel as required to vendor sites and community locations; reliable transportation and valid driver's license required