ICC Converged Core - Team Member

BT Group•Iuka, IL

About The Position

The ICC-Converged Core Integration team help build BT’s biggest and fastest broadband network within Converged Core and Edge. On a daily basis you will liaise with field engineers as well as other key stakeholders.   We are piloting innovative automation initiatives that will change the way we work as a team and unit.  This is an exciting opportunity for you to join a team that own the Converged Core daytime integration work within Network, it is an extremely varied role which will allow you to work on several areas of the network, developing skills and capabilities to support your personal growth and the BT Network Goals.  You’ll work on key projects for National Critical Infrastructure, providing the network which keeps the nation safe and protected.    Our commitments with Ofcom means we have to be sensitive with the information we share and who we share it with, you’ll work with integrity and mindfulness to ensure we remain compliant. 

Requirements

A good knowledge/understanding of the 21CN Network
Working in line with processes and procedures
Good stakeholder management
The business expectations are that you should be a subject matter expert in relation to the project you are assigned to.
Continuous contribution towards the improvement of projects, proactive driving of complex issues and great communications with key stakeholders and colleagues
Experience / Knowledge of network technologies and protocols
Awareness of the E2E service journey
Effective communication skills
Stakeholder management
Proficient in adapting to multiple workstreams

Nice To Haves

Experience in Network Integration/engineering (preferred)
Quality and delivery management (preferred)

Responsibilities

Execution of network change activities in line with process and change management best practices
Actively support regular governance, programme reporting and volume tracking
Utilise time to support others within alternative workstreams but also manage workloads and seek support where needed
Collaborate well with peers and wider teams. All interactions to be completed in a professional way to follow the BT values.
To maintain professional relationships with key customers and suppliers to provide best service possible.
Demonstrate good levels of Ownership, productivity and problem-solving skills and the ability to make informed decisions.
To champion the use of automated tools, continually improving these automated tools and reducing the amount of fall outs and manual touch time.
To actively own and drive CI items so that improvements for customers can be identified and delivered.
To own the delivery management element on all jobs planned, ensuring that engineering activities are actioned as soon as they are fully fluid.
Manage own development, upskilling & multiskilling proactively in line with unit strategy

Benefits

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
22 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Option to join BT Shares Saving schemes.

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