ICBA MEMBER RELATIONS - VICE PRESIDENT, MEMBER RELATIONS OFFICER

ICBA/TCM Bank • ID

123d • $100,000 - $150,000

About The Position

The Vice President, Member Relationship Officer (MRO) is responsible for developing mutually beneficial membership relationships that help ICBA fulfil its mission. The VP, Member Relationship Officer, with guidance from the EVP Member Relations, develops membership acquisition strategies and member engagement strategies that efficiently drive bottom line results for the community bank and the association. The VP, MRO is also responsible for building and maintaining strong customer relationships with all community banks in the Western territory while seeking to improve membership engagement through product and service usage.

Requirements

• Bachelor’s degree required.
• 10+ years of business development experience and a proven track record of successful selling and closing deals and maintaining good working relationships is critical.
• Working understanding of bank operations, financial statements and overall balance sheet is preferred.
• Previous sales and relationship experience within a financial services or similar environment.
• Excellent interpersonal and negotiating skills; strong relationship building skills, including the ability to go the extra mile for the customer and the desire to exceed expectations.
• IT proficiency: CRM and all computer skills.
• Ability to travel about 60-70 percent of the time.

Responsibilities

• Prospect, develop and close new member relationships.
• Articulate the ICBA value proposition to eligible community banks of all sizes.
• Suggest appropriate product recommendations to existing members and prospective community member banks.
• Communicate regularly to members and non-members regarding educational and networking opportunities provided by ICBA and its subsidiaries.
• Build and manage a business development pipeline of prospective members and best customers.
• Attend and represent ICBA at state and regional functions in designated territories as directed.
• Stay abreast of current trends, ICBA advocacy initiatives/efforts and industry issues.
• Document all member and non-member interaction - phone, email, letters, or in person contact in the ICBA CRM system.
• Maximize use of technology to communicate and engage community banks in order to nurture and develop meaningful relationships.
• Retain current ICBA members annually during the renewal billing period.

Benefits

• Competitive compensation and benefits.
• Quarterly commissions based on sales (average annual commissions up to $150,000).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees