IBF HubSpot CRM Manager

Ave Maria University • Corkscrew, FL

107d

About The Position

Ignatius Book Fairs exists to support faith-filled, values-driven literacy in Catholic and mission-aligned schools. We are seeking a detail-oriented, systems-savvy HubSpot CRM Manager to oversee our use of HubSpot across departments, ensuring alignment, efficiency, and data integrity. This role will lead CRM strategy, automation, and reporting—supporting sales, marketing, and diocesan outreach initiatives. This position includes managing at least one direct report - with occasional travel to events. The ideal candidate is a confident communicator who thrives in a fast-paced, mission-driven environment.

Requirements

• Bachelor's Degree preferred
• 2+ years experience with HubSpot CRM
• Experience building workflows, custom reports, and pipelines
• Familiarity with sales/marketing automation and lifecycle management
• Excellent attention to detail and process documentation
• Strong interpersonal and training skills
• Exceptional time management and organizational skills
• Ability to work independently and collaboratively
• Strong initiative and leadership skills, with the ability to manage multiple priorities and projects simultaneously
• Commitment to supporting the University's Catholic mission

Responsibilities

• Own and optimize the HubSpot CRM architecture, including pipelines, properties, workflows, and reporting
• Build and maintain automated workflows for lead nurturing, diocesan outreach, Ave Dollar reminders, post-fair follow-up, etc.
• Collaborate with sales, marketing, and diocesan teams to ensure CRM meets cross-functional needs
• Set up and maintain dashboards and custom reports for leadership
• Manage user roles, permissions, and team training
• Conduct regular data hygiene checks and enforce data quality standards
• Ensure proper integration with other tools (e.g., forms, scheduling, ecommerce/storefront)
• Oversee and mentor a junior CRM team member

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree